Privacy Policy

Sicc Media

Effective Date: August 24, 2026 Last Updated: August 24, 2026

1. Introduction

Sicc Media (“Sicc Media,” “we,” “us,” or “our”) operates siccmedia.com (the “Site”) and provides creative services including branding, graphic design, web design, e-commerce design, social media management, content creation, and Brand-in-a-Box packages.

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have. It applies to the Site, our email and marketing communications, and our client services. It does not apply to third party websites or platforms we may link to or work within on your behalf.

By using the Site or engaging our services, you agree to the practices described here.

2. Information We Collect

2.1 Information You Give Us Directly

Contact and inquiry information. Name, email address, phone number, business name, website, and anything else you type into a contact form, quote request, or booking form.
Client and project information. Billing name and address, brand assets, project files, content, brand guidelines, and business information you share so we can do the work.
Account credentials. For social media management and web work, you may grant us access to your accounts or provide login credentials. We treat these as confidential and use them only to perform the services you hired us for.
Payment information. Payments are processed by third party processors. We receive confirmation and limited transaction details but do not store your full card number.
Communications. Emails, messages, call notes, and feedback you send us.
Marketing preferences. If you subscribe to a newsletter or list, we collect your email address and engagement with those messages.

2.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

IP address and approximate location derived from it
Browser type, device type, and operating system
Pages viewed, time on page, referring URL, and exit pages
Clicks, scroll behavior, and general navigation patterns
Date and time of visit

This is collected through cookies, pixels, and similar technologies described in Section 5.

2.3 Information from Third Parties

We may receive information about you from social media platforms when you interact with our pages or ads, from advertising and analytics providers, and from publicly available business sources.

2.4 Sensitive Information

We do not seek to collect Social Security numbers, government ID numbers, health information, precise geolocation, biometric data, or information about race, religion, sexual orientation, or union membership. Please do not send us this kind of information.

2.5 Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

3. How We Use Your Information

We use the information we collect to:

Respond to inquiries, provide quotes, and communicate about projects
Deliver, manage, and improve the services you hired us for
Create, schedule, and publish content on platforms you have authorized
Process payments, send invoices, and collect amounts owed
Maintain business records, including contracts, invoices, and tax documents
Send newsletters, promotions, and updates where you have opted in
Understand how the Site is used and improve its design and content
Measure and optimize our own advertising and marketing
Detect, prevent, and address fraud, abuse, and security issues
Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information for money.

We share personal information only in these circumstances:

Service providers. Vendors who help us operate, including website hosting, email and CRM platforms, payment processors, scheduling tools, cloud storage, analytics providers, and design and project management software. They may access your information only to perform work for us.

Advertising and analytics partners. Platforms such as analytics and social advertising providers may receive Site usage information through cookies and pixels for measurement and audience purposes. Depending on your state, some of this activity may be considered “sharing” or “targeted advertising” under state privacy laws. See Section 7 for how to opt out.

Platforms you authorize. When we manage your social accounts, website, or storefront, we work inside the platforms you designate, and those platforms handle data under their own policies.

Subcontractors. We may engage photographers, developers, copywriters, or other creative contractors, who are bound to confidentiality.

Legal and safety. When required by law, subpoena, or court order, or when necessary to protect our rights, safety, or property, or that of others.

Business transfer. If Sicc Media is involved in a merger, acquisition, financing, or sale of assets, your information may transfer as part of that transaction.

With your consent. Any other sharing you direct or approve.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies.

Essential cookies make the Site work, including navigation and form submission.
Analytics cookies help us understand traffic and how visitors use the Site.
Advertising and social pixels help us measure campaigns and reach relevant audiences on platforms such as Meta, Google, LinkedIn, and Pinterest.
Functional cookies remember preferences such as language or previously entered form fields.

You can control cookies through your browser settings, including blocking or deleting them. Blocking some cookies may break parts of the Site.

Do Not Track. Browsers may send a Do Not Track signal. There is no consistent industry standard for responding to it, so the Site does not currently respond to DNT signals. We do honor Global Privacy Control signals where required by law.

6. How Long We Keep Information

We keep personal information only as long as we need it:

Inquiry and lead information: up to 3 years from last contact, unless you ask us to delete it sooner
Client project files and deliverables: typically 3 years after project completion, so we can support past work
Financial and tax records: at least 7 years, as required by law
Marketing list data: until you unsubscribe, plus a suppression record so we do not re-add you
Site analytics data: per the retention settings of our analytics providers

We delete or de-identify information when it is no longer needed.

7. Your Privacy Rights

We extend the following rights to all United States residents, regardless of state, though the legal basis differs by state.

7.1 Rights Available to You

Right to know or access. Request confirmation that we process your personal information and a copy of it.
Right to correct. Ask us to fix inaccurate personal information.
Right to delete. Ask us to delete personal information we hold about you, subject to legal and contractual exceptions.
Right to opt out of targeted advertising. Ask us to stop sharing your information with advertising partners for cross-context behavioral advertising.
Right to opt out of sale. We do not sell personal information for money, but some state laws define “sale” broadly enough to include certain advertising cookie activity. You may opt out.
Right to data portability. Receive your information in a portable format where technically feasible.
Right to nondiscrimination. We will not deny service, charge different prices, or provide a different level of quality because you exercised a privacy right.
Right to withdraw consent. Where processing is based on your consent, you may withdraw it at any time.

7.2 State Specific Notes

Residents of California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws have these rights under their state statutes, including the right to appeal a denied request. California residents also have rights under the CCPA as amended by the CPRA, including the right to limit use of sensitive personal information. We do not collect sensitive personal information as that term is defined under California law.

Nevada residents may opt out of the sale of covered information. We do not sell covered information as defined under Nevada law.

7.3 How to Exercise Your Rights

Email us at the address in Section 12 with the subject line “Privacy Request” and tell us which right you want to exercise. We will verify your identity, usually by confirming information we already have on file. We respond within 45 days and may extend once by another 45 days where permitted, with notice to you.

An authorized agent may submit a request on your behalf with written proof of authorization.

If we deny your request, you may appeal by replying to our response with the subject line “Privacy Appeal.” We will respond to appeals within 45 days.

7.4 Email Opt Out

Every marketing email includes an unsubscribe link. You can also email us to be removed. We may still send transactional messages about active projects, invoices, and account matters.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including access controls, encrypted connections on the Site, password management practices, and limiting access to those who need it.

No system is perfectly secure. We cannot guarantee absolute security of information transmitted to or stored by us, and you provide information at your own risk. If we become aware of a breach affecting your personal information, we will notify you as required by applicable law.

9. Client Account Access

For social media management, web design, and e-commerce work, you may grant us access to platforms such as Meta Business Suite, Instagram, Shopify, WordPress, Webflow, GoHighLevel, or Google Analytics. We agree to:

Use access only to perform the services in your Service Agreement
Keep credentials confidential and stored securely
Not use your accounts or data for our own marketing without permission
Return or relinquish access promptly at the end of the engagement upon your request

You are responsible for revoking access when an engagement ends and for any data your customers submit through properties we build or manage for you. If you collect personal information through a website or store we designed, you are the controller of that data and responsible for your own privacy compliance.

10. Third Party Sites

The Site and our content may link to third party websites, portfolios, and platforms. We are not responsible for their privacy practices. Review the privacy policy of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy as our practices or the law change. The Effective Date at the top reflects the current version. Material changes will be posted on this page and, where required, communicated directly. Continued use of the Site after an update constitutes acceptance of the revised policy.

12. Contact Us

Questions, requests, or concerns about this Privacy Policy or your personal information:

Sicc Media Website: siccmedia.com Email: [email protected] Mailing Address: 1 Courtney St #9 Fall River MA 02720

Please use the subject line “Privacy Request” or “Privacy Appeal” so we route your message correctly.